Business as usual – with a few extra precautions
We’re taking action to protect buyers and sellers in response to COVID-19
We’re committed to keeping up business as usual, with a few extra precautions in response to COVID-19.
We know you may be uncertain about the home inspection process at this time, but please know we’re taking steps to make sure everyone involved is safe and comfortable.
Here’s how:
- We’re happy to video chat with buyers over FaceTime or Zoom during the inspection. We can also do our end-of-inspection summary over the phone. This allows buyers to skip the inspection without missing a beat.
- We’ll answer as many phone calls, texts or emails as needed to ensure all questions are answered.
- We’ll be wearing gloves throughout the inspection and masks upon request.
- All surfaces our team touches will be wiped with disinfectant.
- Any inspectors with symptoms (or general flu-like symptoms) will not be working.
- Our team will be working from home when not inspecting.
- We encourage sellers to stay in their home and will work around them. We can guide ourselves through the home and do not expect them to “host” us.
- We will follow rules of social distancing and will ask buyers and agents in attendance to do the same.
- We will be sending a questionnaire ahead of all inspections asking all parties about their comfort level and potential exposure to the virus.
For an overview of our approach, take a look at this video:
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