Business as usual – with a few extra precautions 

We’re taking action to protect buyers and sellers in response to COVID-19

We’re committed to keeping up business as usual, with a few extra precautions in response to COVID-19. 

We know you may be uncertain about the home inspection process at this time, but please know we’re taking steps to make sure everyone involved is safe and comfortable. 

Here’s how:

• We’re happy to video chat with buyers over FaceTime or Zoom during the inspection. We can also do our end-of-inspection summary over the phone. This allows buyers to skip the inspection without missing a beat.
• We’ll answer as many phone calls, texts or emails as needed to ensure all questions are answered. 
• We’ll be wearing gloves throughout the inspection and masks upon request. 
• All surfaces our team touches will be wiped with disinfectant. 
• Any inspectors with symptoms (or general flu-like symptoms) will not be working. 
• Our team will be working from home when not inspecting. 
• We encourage sellers to stay in their home and will work around them. We can guide ourselves through the home and do not expect them to “host” us. 
• We will follow rules of social distancing and will ask buyers and agents in attendance to do the same.
• We will be sending a questionnaire ahead of all inspections asking all parties about their comfort level and potential exposure to the virus. 

For an overview of our approach, take a look at this video: