SMS & MMS TERMS AND CONDITIONS
Effective Date: February 26, 2026

These SMS & MMS Terms and Conditions (“SMS Terms”) govern text messaging services provided by:

Grand Rapids Commercial Building Inspection LLC, doing business as Grand Home Inspection, and
Peace Out Pest LLC
(collectively, “Company,” “we,” “us,” or “our”).

By providing your mobile number and agreeing to receive messages, you consent to receive SMS and MMS communications from us in accordance with these Terms.

  1. PROGRAM DESCRIPTION

By opting in, you may receive text messages related to:

• Appointment confirmations
• Appointment reminders
• Scheduling updates
• Home inspection follow-ups
• Service-related notifications
• Pest control service offers and promotions

Messages may be sent using automated technology.

  1. OPT-IN CONSENT

Customers may opt in to receive SMS messages from Grand Rapids Commercial Building Inspection LLC (dba Grand Home Inspection) verbally, during a conversation.

  1. MESSAGE FREQUENCY

Message frequency varies depending on your service activity and communication preferences.

You may receive:

• Multiple transactional messages per appointment
• Occasional follow-up messages
• Periodic marketing messages

  1. MESSAGE AND DATA RATES

Message and data rates may apply depending on your mobile carrier and plan.

Please contact your wireless provider for details regarding your text or data plan.

  1. OPT-OUT INSTRUCTIONS

You may opt out of marketing text messages at any time by replying:

STOP

After texting STOP:

• You will no longer receive marketing messages.
• You may still receive transactional messages related to scheduled appointments or active services unless you request full SMS removal.

To request complete removal from all SMS communications, please contact us directly using the information below.

  1. HELP AND SUPPORT

For assistance, please call:

616-344-6336

You may also contact us at:

[email protected]

  1. PARTICIPATING CARRIERS

Supported carriers may include major U.S. wireless providers. Carrier participation may vary.

Carriers are not liable for delayed or undelivered messages.

  1. PRIVACY

We respect your privacy.

Mobile numbers and SMS consent data:

• Are not sold to third parties
• Are not shared with third parties for marketing purposes
• May be used within affiliated companies under common ownership (including Peace Out Pest LLC) for service coordination and relevant marketing

For more information, please review our Privacy Policy.

  1. ELIGIBILITY

You must be at least 18 years old or have authorization from a parent or legal guardian to participate in our SMS program.

  1. CHANGES TO TERMS

We may modify these SMS Terms at any time. Updates will be posted with a revised Effective Date. Continued participation in the SMS program constitutes acceptance of any updates.

  1. CONTACT INFORMATION

Grand Rapids Commercial Building Inspection LLC
(dba Grand Home Inspection)
86 South Lake Doster Drive
Plainville, Michigan 49080
Phone: 616-710-1796
Email: [email protected]